Effective Date: March 25, 2026
App/Service Name: Specialty Inspectors (“Specialty Inspectors”, “we”, “us”, “our”)
Website: https://specialtyinspectors.com
Contact: info@specialtyinspectors.com | (904) 747-2253
Address: P.O. Box 840300, St. Augustine, FL 32080
1) Overview
This Privacy Policy explains how we collect, use, share, and protect your information when you use the Specialty Inspectors mobile application and related services (the “Service”).
2) Information We Collect
We may collect the following:
- Information you provide: phone number (used for login/verification and notifications), and any profile details you choose to provide.
- Automatically collected information: device information (model/OS), app usage and diagnostic data (crash/performance logs), IP address, timestamps, and basic analytics events.
- Inspection-related data (if applicable): inspection statuses, scheduling information, and notes tied to your account.
3) How We Use Your Information
- Create and manage your account
- Verify your identity and secure access (OTP)
- Send inspection-related updates and notifications
- Provide customer support
- Improve app reliability, security, and user experience
- Comply with legal obligations and prevent fraud/abuse
4) SMS Messaging (Important)
If you provide your mobile number and opt in, Specialty Inspectors may send you SMS messages for:
- Account verification (one-time passcodes / OTP)
- Inspection-related notifications (e.g., scheduled, ready, not ready, failed)
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or contact us at info@specialtyinspectors.com or (904) 747-2253.
Mobile opt-in data: We do not sell or share your mobile number or SMS opt-in information with third parties for their marketing or promotional purposes.
5) Sharing of Information
We may share information only as needed to operate the Service:
- Service providers: (e.g., SMS delivery providers, hosting, analytics) who process data on our behalf under agreements
- Legal and compliance: when required by law or to protect rights, safety, and security
- Business transfers: if we are involved in a merger, acquisition, or asset sale (with appropriate safeguards)
We do not sell your personal information.
6) Data Retention
We retain your information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion, subject to any legal retention requirements.
7) Security
We use reasonable administrative, technical, and physical measures to protect your information. No system is 100% secure, so we cannot guarantee absolute security.
8) Your Choices
- Opt out of SMS by replying STOP
- Request access, correction, or deletion by contacting info@specialtyinspectors.com
- Control device permissions (notifications, location if used) in your phone settings
9) Children's Privacy
The Service is not intended for children under 13 (or under the age required by local law). We do not knowingly collect data from children.
10) International Users
If you access the Service from outside the United States, you understand your information may be processed in countries where we or our providers operate.
11) Changes to This Policy
We may update this Privacy Policy from time to time. We will post updates with a new effective date.
12) Contact Us
Email: info@specialtyinspectors.com
Phone: (904) 747-2253
Address: P.O. Box 840300, St. Augustine, FL 32080